After payment, your order appears under My Orders. Keep the order open until you have received and checked everything you purchased.
Track the order
The Active tab shows orders still being delivered and completed orders waiting for your confirmation. Select an order to see its products, delivery method, priority, order ID, status, and shop conversation.
Processing means the shop has not marked delivery complete. The queue position can help show where an order sits relative to other work for that shop, but it is not a promised delivery time.
Coordinate with the seller
Use the order conversation for usernames, timing, and delivery arrangements. Reply promptly if the seller needs more information. Keep important details in Popbob chat so they remain attached to the order.
Never send another payment directly to the seller. Any supported redelivery or order charge should open through Popbob checkout.
When the seller completes it
The order changes to Action Required. Review the seller's delivery proof and any delivery note. For Random delivery, the final coordinates are shown in the order details after completion.
Check the in-game location or account and confirm the full quantity is present. If anything is missing, inaccessible, or different from the offer, do not release funds.
Confirm receipt
Select Release Funds to Seller only after you have received and checked the order. Confirmation ends your right to dispute that order.
If you do not confirm, you have seven days from seller completion to open a dispute. After that window, the funds are scheduled for release automatically.
Leave a review
Once you confirm the order, choose a positive or negative review and add an optional explanation. Reviews help other buyers evaluate the shop. The seller can post a public reply to a negative review.
