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Selling on Popbob

Shop staff and permissions

Add staff and control which shop tools they can access.

Staff accounts can help operate a shop without becoming its owner. Each person sees the Superpanel tools allowed by their permissions, which you can change as their responsibilities change.

Add a staff member

  1. 1

    Open Shop Members

    Open Settings in your shop Superpanel and find the Shop Members section. Only the shop owner can manage this list.

  2. 2

    Enter their Popbob username

    The person needs an existing Popbob account. Select only the permissions they need, then choose Add.

Choose permissions

Dashboard

View the shop dashboard and its operational overview.

Items

Create, edit, remove, and update stock for shop items.

Delivery

Open orders, coordinate delivery, and complete orders.

Messages

Access customer messaging where that permission is checked.

Settings

Change general shop settings and manage tools that use the Settings permission, including promocodes and the custom website.

Statistics

View sales and delivery statistics for the shop.

Payouts

View the Wallet, transactions, and payout information.

Withdraw

Submit withdrawal requests. This is separate from Payouts and should only be enabled for staff responsible for moving shop funds.

Change or remove access

In Current Staff, check or clear a permission to update it immediately. Select the remove button to remove the person from the shop entirely.

Review staff access when someone changes role. Payouts and Withdraw are separate so a person can reconcile wallet activity without being able to request a withdrawal.

Shop ownership

Staff access is not ownership. The owner alone manages the staff list and protected payout settings. Transferring ownership is a separate, irreversible action in Settings and removes the current owner's owner access immediately.

Still have questions?

If anything is unclear or your question is not answered anywhere in our docs, contact Support. We will help you and update the docs to make the answer clearer.

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